Gateway Rehabilitation and Healthcare is a nursing home in Lenoir, North Carolina, with 100 beds and a daily average of 89.6 residents. The facility provides assisted living care and has an independent living option. It offers 24/7 skilled medical care for older adults, including medication management, assistance with bathing and dressing, and support with activities of daily living. While Gateway Rehabilitation and Healthcare provides basic care, it falls short of the state average for skilled nursing facilities in areas such as facilities, staffing, and medical care. The nursing home has received mixed reviews, with some praising the professionalism and loving environment, while others have criticised the quality of food and the attentiveness of doctors.
Characteristics | Values |
---|---|
Name | Gateway Rehabilitation and Healthcare |
Address | 2030 Harper Avenue Nw, Lenoir, NC 28645 |
Phone Number | (828) 754-3888 |
Type | Nursing Home |
Size | Medium |
Number of Beds | 100 |
Availability | 14 beds available in Apr 2024 |
Ownership | For-profit, Corporate |
Ratings | Below Average (Short-Term Rehabilitation), Average (Long-Term Care) |
Certifications | Medicare, Medicaid |
Services | Dental Care, Skilled Nursing, Assisted Living, Independent Living |
Amenities | Game Room, Spa/Sauna/Wellness Room, Restaurant-Style Dining, Transportation |
Cost | Starting from $6,380, ranging up to $7,700 |
What You'll Learn
Gateway Rehabilitation and Healthcare's location and contact details
Gateway Rehabilitation and Healthcare is located at 2030 Harper Avenue Nw, Lenoir, NC 28645. It is a nursing home with 100 certified beds. The facility provides assisted living care and has an independent living option. It is certified for both Medicare and Medicaid.
The nursing home offers 24/7 skilled medical care for older adults and provides basic care to residents. Various health care services are available, including medication management, assistance with bathing and dressing, and help with activities of daily living. The facility also offers amenities such as scheduled daily activities, community-sponsored activities, a game room, and a spa/sauna/wellness room.
For pricing and availability, you can contact Gateway Rehabilitation and Healthcare at (828) 266-0530. For residents and staff, the phone number is (828) 754-3888.
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The nursing home's ratings
Gateway Rehabilitation and Healthcare in Lenoir, North Carolina, has received mixed reviews from former and current residents and their families. While some have praised the facility for its professionalism and the positive impact it has had on their health, others have criticised the quality of food and the attentiveness of doctors and nurses.
The nursing home has a range of amenities, including a library and computer lounge, and provides dental care, medication management, and assistance with bathing and dressing. It offers 100 beds and has an average of 89.6 residents, with a daily average occupancy rate of 89.6%. The cost of care starts at $6,380 and can go up to $7,700, which is higher than the average cost of nursing homes in the area. The total time nurses spend with residents is 3.4 hours daily per resident, including 1.1 hours with licensed nurses and 2.3 hours with non-licensed nurse aides.
In terms of ratings, Gateway Rehabilitation and Healthcare has received a mix of scores. On FamilyAssets, the facility has an overall rating of 1, placing it in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. The quality rating and staff rating are both 2.0. On NursingHomeSite, the nursing home received an overall rating of 1 star out of 5 from CMS, with 1 star in all subcategories, including health inspection, staffing, quality measures, long-term stay, and short-term stay. This is significantly lower than the state and national averages. On the same site, residents, visitors, and CMS gave the facility an overall rating of 1 out of 5 stars.
In terms of short-term rehabilitation, Gateway Rehabilitation and Healthcare has a rating of Below Average, while its long-term care rating is Average. The facility had a documented pattern of poor care and was closely monitored by the Centers for Medicare and Medicaid Services for at least one month between August 2022 and July 2023.
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Amenities and services provided
Gateway Rehabilitation and Healthcare in Lenoir, North Carolina, offers a range of amenities and services for its residents. The facility provides 24/7 skilled medical care and nursing services for older adults, including medication management, assistance with bathing and dressing, and help with activities of daily living. Residents have access to a game room, a library and computer lounge, and a spa/sauna/wellness room for recreational purposes. The centre also offers community-sponsored and resident-run activities, along with community-operated transportation services.
When it comes to dining, Gateway Rehabilitation and Healthcare accommodates special dietary restrictions and provides meal preparation and all-day dining services. The facility also offers restaurant-style dining options.
In terms of healthcare, the centre provides access to skilled nurses, therapists, and licensed care professionals who guide residents through personalised therapy plans. The facility is equipped to handle both short-term and long-term care needs, with a focus on helping individuals regain their independence.
Gateway Rehabilitation and Healthcare accepts Medicare and Medicaid and offers residential councils for its residents. It is classified as a for-profit corporation with 100 certified beds available. The total time nurses spend with residents daily is 3.4 hours, including 1.1 hours with licensed nurses and 2.3 hours with non-licensed nurse aides. The facility received a mix of feedback, with some praising the nursing staff and the improvements in health and rehabilitation outcomes, while others criticised the quality of food and the attentiveness of doctors.
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Resident health and wellness
Gateway Rehabilitation and Healthcare offers a comprehensive approach to resident health and wellness, ensuring that residents receive the care and support they need to maintain and improve their overall well-being. Here are some key aspects of resident health and wellness at this facility:
Clinical Care
Gateway Rehabilitation and Healthcare provides skilled nursing care and a range of therapies to address the medical needs of its residents. This includes medication management, assistance with daily activities such as bathing and dressing, and personalised therapy plans overseen by licensed care professionals. The facility also offers dental care and accommodates special dietary requirements, including low-sodium meals.
Staffing
The nursing home has a team of skilled nurses, therapists, and licensed care professionals who provide around-the-clock care. While the facility has received some criticism for inconsistent staffing and late nurses, there is generally a registered nurse on site for at least 8 hours per day. On average, nurses spend a total of 3.4 hours per day with each resident, including 1.1 hours with licensed nurses and 2.3 hours with non-licensed nurse aides.
Health and Wellness Programs
In addition to clinical care, Gateway Rehabilitation and Healthcare offers health and wellness programs designed to promote holistic well-being. These programs include scheduled daily activities, community-sponsored activities, resident-run activities, and access to amenities such as a game room and a spa/sauna/wellness room. Social and recreational activities are an integral part of maintaining a high quality of life for residents.
Infection Control and Safety
The facility has implemented measures to control infections and ensure resident safety. However, it has been cited for some violations related to health and safety standards, including a documented pattern of poor care between August 2022 and July 2023. It is important for prospective residents and their families to carefully review inspection reports and consider the facility's performance in these areas.
Resident and Family Councils
Gateway Rehabilitation and Healthcare encourages resident and family involvement in care planning and decision-making through resident and family councils. These councils provide a platform for addressing concerns and improving the quality of care and life for the residents. Resident and family feedback is an essential aspect of the facility's commitment to continuous improvement.
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Visiting hours and placement appointments
Gateway Rehabilitation and Healthcare in Lenoir, North Carolina, has an overall rating of 1 star, with mixed reviews from residents, family members, and visitors. The facility offers a range of services, including skilled nursing care, assisted living, and independent living options. They provide 24/7 medical care for older adults, including medication management, assistance with daily activities, and rehabilitation services.
Due to COVID-19 and new protocols, visiting hours and placement appointments at Gateway Rehabilitation and Healthcare may vary. It is recommended to call the facility at (828) 754-3888 to inquire about their current visiting protocols and procedures. This number can also be used to make an appointment to view the facility and discuss placement. The address is 2030 Harper Avenue NW, Lenoir, NC 28645.
The facility has 100 certified beds, with 14 available in April 2024. The average daily occupancy rate is 89.6%, with a daily average of 89.6 residents. The cost of care starts at $6,380 and can go up to $7,700, depending on the services required. This is higher than the average cost of nursing homes in the area. Medicare and Medicaid are accepted, and the facility is certified for both.
Gateway Rehabilitation and Healthcare offers a range of amenities, including scheduled daily activities, community-sponsored activities, resident-run activities, and a game room. They also provide special dietary meals, including low-sodium options, to accommodate residents' needs. The facility is located within 25 miles of six hospitals, with the closest being Caldwell Memorial Hospital, just 1.7 miles away.
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Frequently asked questions
The contact number for residents and staff is (828) 754-3888.
The address is 2030 Harper Avenue Nw, Lenoir, NC, 28645.
The short-term rehabilitation rating is "Below Average".